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Residential and Home Office customers can request some of these services at discounted
rates, please call for pricing, (360) 265-9133.
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- Troubleshooting & Repair
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| Service | Description | Price |
Windows Repair
Virus Removal, Spyware Removal, Repair Windows Startup Issues etc. | Repairing any Windows Operating System or re-installing it if it cannot be repaired. Removal of viruses, trojans, worms, spyware and other malware from your computer. Installing all security updates and service packs available and pending. Re-installing up to 2 programs of your choice, such as Internet Security Software, QuickBooks, Microsoft Office etc. If more than 2 programs need to be re-installed, they can be. Please call us for details.
NOTES:
1. Program CDs\DVDs with proper licenses must be supplied by the customer if any programs are to be re-installed.
2. Service does not apply to Server Operating systems, please contact us if you need help with a server repair. | $149.99 |
Windows Repair
w/Data Backup
| This service includes everything that the service mentioned above, "Windows Repair", includes plus ALL data that is accessible will be backed up, such as Pictures, Music, Videos, and Documents. All security updates and service packs will be applied. Up to 4 programs will be re-installed per customer's request. If more than 4 programs need to be re-installed, they can be. Please call us for details.
NOTES:
1. Program CDs\DVDs with proper licenses must be supplied by the customer if any programs are to be re-installed.
2. Service does not apply to Server Operating systems, please contact us if you need help with a server repair. | $249.99 |
| Network Troubleshooting | Network issues like low or no connectivity to the Internet and\or other workstations, Servers, Printers etc on the network can occur because of various reasons. These reasons can vary from bad hardware to mis-configuration to malicious code. This service is designed to troubleshoot all of these issues and get your network up and running smoothly again. Service includes labor only, parts not included but can be provided for an additional charge, if needed. If additional services are required to complete the work then those will be discussed in advance, prior to performing them. | $149.99 |
Hardware Repair,
Replacement,
Upgrade | Repairing, replacing, or upgrading defective hardware such as Power Supply, RAM, CPU, Motherboard etc. Free hardware diagnostics included. Service includes labor only, parts not included but can be provided for an additional charge.
| $69.99 |
| General Diagnostics | If you are experiencing computer problems but not sure what's causing them, then this is the place to start. We'll check all critical components of your system to identify the source of the problem(s). Once we've identified the source we will then recommend an appropriate and affordable solution. We'll also show you how to prevent such issues in future. Service includes labor only, parts not included. If additional services are required to complete the work then those will be discussed in advance, prior to performing them. In such cases, at least 50% of this service charge will be applied towards the additional service needed. | $69.99 |
- Networking
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| Service | Description | Price |
Secure WiFi Setup
- Home | Setup a secure Wireless Network in your home. Configure up to 2 wireless network devices - Laptops, Gaming systems, Printers, Mobile Phones etc. Add additional devices for $20 each. | $129.99 |
Secure WiFi Setup
- Business | Setup a secure Wireless Access point with up to 3 wireless repeaters, on an existing network. Create and implement a wireless network security policy. Add up to 10 wireless devices to the network. If you have less than 10 wireless network devices, please call us for pricing. | $499.99 |
| Office Network Setup Consultation | In order to setup a stable and secure network, our consultation includes a thorough site survey which will help us understand your software, hardware and business specific operational needs. After we gather this information, we will recommend suitable solutions. If you proceed with our recommendations, this $99.99 charge will be applied towards to the total cost of the Network Setup. | $99.99 |
| Network Printer Setup | Installing and configuring a Network printer. For a network without a server, we will configure printer access on up to 5 workstations, for all user accounts. For a network with a server, all workstations will be configured to access the new printer. Printer Hardware not included but can be provided for an additional charge. | $199.99 |
- Data Services
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| Service | Description | Price |
| Data Transfer | Transferring data from one computer to another. Data such as documents, pictures, music, videos etc can be transferred. However, due to software licensing restrictions, programs installed on one PC cannot be transferred to another PC. Please contact us for more details. | $99.99 |
| Data Recovery Assessment | Assessing dead internal and external hard drives for data recovery. If data can be recovered and you choose the appropriate data recovery service then the charge for this service will be applied to the overall cost of data recovery. | $69.99 |
| DataBackup Setup - Local | Setting up a DataBackup system using internal or external storage medium on a workstation. Service includes labor for both hardware and software setup. Parts not included but can be provided for an additional charge. | $99.99 |
| DataBackup Setup - Network | Setting up a DataBackup system on a network using an external storage medium. Covers up to 10 workstations + 1 Storage medium. Service includes labor for both hardware and software setup. Parts not included but can be provided for an additional charge. | $499.99 |
| Data Restore | Restoring data from a backup image, given that a valid image exists and is available for restore in the event of a Hardware\Software failure. | $199.99 |
- Speed & Maintenance
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| Service | Description | Price |
| Speed-OS | Configuring your PC to start and run faster by changing how and what it runs. This also includes removing clutter that clogs up your PC and slows it down over time. Memory (RAM) upgrade is recommended for further performance improvement. Installation of memory module(s) is included in this service, if you have already purchased the memory needed. If not, then these parts can be provided for an additional charge. If "Speed-OS" is being added to an existing order than a discount of 50% applies to it. | $100.00 |
| Software Install\Upgrade | Installing or Upgrading any sofwtare on your PC including the Operating System. Software not included but can be provided for an additional charge. | $100.00 |
| Non-Profit Plan A | This plan includes everything Plan B has and more. It's primarily designed to reduce the incidental IT expenses by covering you for certain mishaps as part of the plan. In other words, instead of you paying us by the hour or per visit, you pay a monthly amount that covers you for certain unforeseeable IT issues. Please contact us to request a FREE consultation or discuss monthly pricing. | $0.00 |
| Non-Profit Plan B | We understand that non-profit organizations have similar IT needs as a small or medium business. Therefore, we offer similar maintenance plans to all non-profit organizations at heavily discounted prices. We can help you setup an efficient and an affordable IT infrastructure, then help you maintain it on a regular basis. Each organization has some unique needs but some are common so all our plans include taking care of the basics, such as online security, keeping your systems running as fast as they can, network security. This plan includes these three components. Please contact us to request a FREE consultation or discuss monthly pricing. | $0.00 |
| Immunization | Installing an AntiVirus, AntiSpyware and a firewall to secure your computer from all Malware and hacking attempts. We recommend Kaspersky Lab products and provide 1-25 license packs of both business grade and residential titles. Please view the products page for more details. We can also monitor and manage security of your workstations remotely. Request your free consultation today! | $100.00 |
| Residential Plan | Please contact us to request a FREE consultation | $0.00 |
| Small Business Plan C | This is a basic IT maintenance plan for Small to Medium Businesses. Plan includes setting up online security with monthly follow-ups and regular system scans. It also includes optimizing workstations for speed on a regular basis. Other recommended services not included in the Plan are discounted by 15%. Please contact us to request a FREE consultation or discuss monthly pricing. | $0.00 |
| Small Business Plan B | To keep your business information protected and available at all times you need a solid combination of security policies and other required security measures, such as encryption, backup, and online security. This plan is carefully designed to accomplish all of this and more. It includes everything from Plan C and discounts on certain services go up to 30%. Please contact us to request a FREE consultation or discuss monthly pricing. | $0.00 |
| Small Business Plan A | This plan includes everything from Plan B and C. It's primarily designed to reduce incidental expenses. Instead of paying per incidence or visit, it covers you for certain unforeseeable IT issues as part of the plan. This is the best way to reduce your IT maintenance expense. Please contact us to request a FREE consultation or discuss monthly pricing. | $0.00 |
- Consultation
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| Service | Description | Price |
| General Consultation | General consultation is all about understanding your overall IT needs, issues, challenges and recommending applicable solutions. If you're a startup business and need guidance on what computer equipment you'll need, then this service is for you.
(Please check the current coupons at the top of this page) | $100.00 |
| Network Consultation | Network consultation focuses on assessing your network security, design, and implementation. In other words, checking how secure, smooth and stable your network is. Every business has unique needs and one big solution doesn't fit all. We can discuss your network needs and recommend a setup that works the best for your business. | $150.00 |
| Data Security & Availability | Data is one of the most crucial assets of every business. It needs to be protected and be available at all times. Certain safeguards and procedures need to be in place to ensure this happens. This consultation is about reviewing your current plans to secure your Data and recommending further improvements OR recommending suitable solutions if you don't have a plan in place yet. | $150.00 |
| Web Consultation | The first place most people look for information or products, is the Internet. We believe every business should have an online presence to reach a larger group of potential clients and to publish information that existing clients may need. Web consultation is all about understanding what you would like to achieve from a website and discussing possible options. When we create a website for you, we handle other details as well, such as hosting, domain name registration etc. | $100.00 |
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